Cancellation & Refund Policy

ADHISHREE ALGO sells prepaid software subscriptions (Basic and Pro) for 1, 3 or 12 months. The fee is only for access to software features. It is not a fee for investment advice, trading calls, or any promise of profit, and trading profits or losses are never a ground for a refund.

A Free plan (paper trading and backtesting) is available so you can fully try the platform before paying.

• Subscriptions are prepaid and do not auto-renew. Nothing is charged again unless you buy a new plan.
• You can stop using a paid plan at any time; it simply stays active until the end of the period you paid for and then moves to the Free plan.
• To cancel a payment that is still processing, email pravingadekar2023@gmail.com immediately with your payment reference.

You are eligible for a full refund in these cases:

• You were charged but your plan was not activated, and we cannot activate it within 48 hours.
• You were charged twice (duplicate payment) for the same plan.
• You request a refund within 7 days of your first-ever paid purchase and have not placed any live (real-money) order through the platform during that time.
• The service was unavailable for a continuous period of more than 72 hours due to a fault on our side (pro-rata refund for the unused days).

Refunds are not provided for:

• Trading losses, missed trades, slippage, or broker-side rejections, delays or outages.
• Partially used subscription periods, other than the cases listed above.
• Renewals or upgrades after the 7-day window.
• Accounts suspended for violating our Terms & Conditions.

Email pravingadekar2023@gmail.com from your registered email ID with the subject “Refund Request” and include your Razorpay payment ID, the plan purchased and the reason.

Approved refunds are processed within 5–7 working days to the original payment method (card, UPI, net banking or wallet). Your bank may take a few more days to show the credit.